Warranty
We stand behind our craftsmanship and materials.
We stand behind our craftsmanship and materials.
We build our boots as a "buy it for life" investment. We hand-make each pair in Brooklyn with stitch-down construction, which lets you resole your boots multiple times, so they can keep on truckin’. If you look after them, they’ll outlast the habit of replacing things.
If you’re looking for a good cobbler for boot resoling, we like Wyatt and Dad. If you're local to Brooklyn and need a good shoe repair shop, we like Magic Joe.
By using stitchdown construction, all our styles are built to be repaired, not replaced.
Our warranty covers manufacturing defects in materials or workmanship that arise under normal use during the warranty period of one year. Each pair is inspected before shipment to ensure it meets our standards of quality.
In the event of a defect, we will, at our option, replace the product. Warranty coverage does not include normal wear and tear, improper care, accidental damage, alterations, misuse, water or environmental damage, or changes resulting from ordinary use.
If you believe your boots have a manufacturing defect, please contact us with your order information and photographs of the issue. We will evaluate each claim individually and determine the remedy, which may include replacement or another resolution at our discretion.